The Ballpark | Wholesale Help Center logo
The Ballpark | Wholesale Help Center logo

All articles

Missed DiscountsUpdated 7 months ago

We understand that sometimes a discount may not be applied correctly to your order. If you believe you’ve missed a discount, we’re here to help!

To ensure a quick resolution, please follow these steps:

 

What to Do

If you notice a discrepancy in your discount, please email [email protected] with the details of your order and the discount you expected to receive.

 

What to Include in Your Email

To help us process your request efficiently, make sure to include the following information:

  • Invoice Number
  • Customer Number
  • Order Number
  • Discount Received
  • Discount Expected

 

Once we receive your email, our team will review the details and get back to you as soon as possible with a resolution.

Was this article helpful?
Yes
No