<table itemprop="copy-paste-table"><tbody><tr><td colspan="2">Credit Holds</td></tr><tr><td colspan="2">Credit Holds - email: <a href="mailto:ar@saxxunderwear.com">ar@saxxunderwear.com</a></td></tr><tr><td>Prepaid, CC Auto, CC Manual Orders</td><td>SAXX AR will notify customers if pre-payment has not been received for orders 5&#xA0;calendar&#xA0;days prior to the Start Ship Date and request prepayment for the order to be released from credit hold.</td></tr><tr><td>Net Term Orders</td><td>SAXX AR evaluates sales orders 2 weeks before Start Ship Date and sends weekly email with list of orders in credit hold status to sales reps. Accounts that are past due or over credit limit will have orders placed on credit hold.</td></tr><tr><td>Cancellation Policy for ALL Orders on Credit Hold</td><td>Pre-booked orders in credit hold with available inventory that are ten (10) days past Start Ship Date will be cancelled. Immediate/repeat orders in credit hold with available inventory that are two (2) business days past Start Ship Date will be cancelled. SAXX will accommodate one (1) customer request per order to update the Start Ship date to a future date. &#xA0;</td></tr></tbody></table>

Credit Holds

Canada & USA. Net Payment Terms. 1. Wire transfer/ACH – please reach out to ar@saxxunderwear.com for our banking information. 2. Cheque – please send to our billing address listed below:. 68 West 5th Ave. Vancouver, BC V5Y 1H6 Canada. 3. Credit card

Canada &amp; USANet Payment Terms1. Wire transfer/ACH&#xA0;&#x2013; please reach out to <a href="mailto:ar@saxxunderwear.com">ar@saxxunderwear.com</a>&#xA0;for our banking information.&#xA0;2. Cheque&#xA0;&#x2013; please send to our billing address listed below:68 West 5th Ave. &#xA0;Vancouver, BC V5Y 1H6 &#xA0;Canada&#xA0;3. Credit card&#xA0;&#x2013; please use our secure portal:&#xA0;<a href="https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Facadia.saxx.tech%2Fb2bpmt&amp;data=05%7C02%7Car%40saxxunderwear.com%7Cf6d793f825a04807f4d208dd19668a7a%7C5169c38a1a964b5faa9f4aa5d12950cf%7C0%7C0%7C638694650516703836%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=HHRa3O1nNw57x7SUJeRe9Pf82OWJloe4FIdg4I60nko%3D&amp;reserved=0">https://acadia.saxx.tech/b2bpmt</a>&#xA0;*please remove &#x201C;INC-&#x201C; or &#x201C;INU-&#x201C; &#xA0;from invoice number field4. E-transfer&#xA0;(CAD only) &#x2013; please send to <a href="mailto:ar@saxxunderwear.com">ar@saxxunderwear.com</a> &#xA0;&#xA0;CC Auto (Prepaid) TermsFor prepayment terms, SAXX AR will reach out to you to collect CC information securely through a customized payment portal link. A pre-auth with estimated freight &amp; applicable taxes will charged prior to shipment and final payment will be captured once order ships.***We are no longer authorized to obtain full credit card information by phone or email as these types of digital footprints can be vulnerable to fraud*** &#xA0;Europe (EUR)Here is our banking information for EURO payments:SAXX UNDERWEAR CO LTD &#xA0;SORT CODE: 306541 &#xA0;A/C NUMBER: 86571461 &#xA0;CCY: EURO &#xA0;IBAN: GB10LOYD30654186571461 &#xA0;BIC: LOYDGB21682&#xA0;United Kingdom (GBP)Here is our banking information for GBP payments:SAXX UNDERWEAR CO LTD &#xA0;SORT CODE: 306541 &#xA0;A/C NUMBER: 36855360 &#xA0;CCY: GBP &#xA0;IBAN: GB43LOYD30654136855360 &#xA0;BIC: LOYDGB21682&#xA0;International (USD)If you are an international account operating business in USD,&#xA0;please reach out to <a href="mailto:ar@saxxunderwear.com">ar@saxxunderwear.com</a>&#xA0;for our banking information.

Payment Options

Invoices are automatically emailed to your AP contact at the time of shipment. Account statements are automatically emailed to your AP contact on the 1st and 15th of every month. Please ensure you have ar@saxxunderwear.com saved to your safe senders

Invoices are automatically emailed to your AP contact at the time of shipment. Account statements are automatically emailed to your AP contact on the 1st and 15th of every month. Please ensure you have <a href="mailto:ar@saxxunderwear.com">ar@saxxunderwear.com</a> saved to your safe senders list to prevent our emails from filtering into your junk mail folder. If you would like to update your AP contact email, please contact <a href="mailto:ar@saxxunderwear.com">ar@saxxunderwear.com</a> To download additional invoice copies from Elastic, please follow these instructions:<ol id="isPasted" style="list-style-type: decimal;margin-left:undefined;"><li style="color: rgb(0, 0, 0);">Go to: <a href="https://saxx.eIasticsuite.com/">https://saxx.eIasticsuite.com</a></li><li id="isPasted" style="color: rgb(0, 0, 0);">Go to Manage &gt; Orders</li><li id="isPasted" style="color: rgb(0, 0, 0);">Click on the Invoices tab <img border="0" width="569" height="75" src="https://attachments.gorgias.help/dY4gQxzJv1xWnv8l/hc/8X1Bk7dg9l2KgRm0/2025031719-637e2127-250a-4964-a588-c5c8715357dd-6a55bfda-fc0e-4fa4-91a5-f89321a3202b.png" class="fr-fic fr-dii"></li><li style="color: rgb(0, 0, 0);">If your order has been invoiced, the invoice number will be hyperlinked. When you click on it a PDF of your invoice will automatically download. You may need to check your device&apos;s Downloads folder.<img border="0" width="115" height="103" src="https://attachments.gorgias.help/dY4gQxzJv1xWnv8l/hc/8X1Bk7dg9l2KgRm0/2025031719-ecc71955-8949-4df0-b003-5bc0726d4a55-016c6216-3c67-45d0-a4c3-a1bfacefeeb0.png" alt="A close up of a number

Description automatically generated" class="fr-fic fr-dii"></li></ol>

Invoices & Statements

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