Elastic B2B Site

Find Your Account #

If you're unable to locate your customer account in the Elastic Suite, follow these easy steps to get assistance:

Create B2B Login

Place an ATS Order

Go to: https://saxx.elasticsuite.com/. Click on Shop Now in the top lefthand corner.

Place a Pre-Book Order

Go to: https://saxx.eIasticsuite.com/If you are a sales rep — choose your customer from the drop-down pop-up menu.Click on Shop Now in the top left-hand corner.

Download Invoice

Go to: https://saxx.eIasticsuite.com/Go to Manage > OrdersClick on the Invoices tab

Find Tracking

Go to: https://saxx.eIasticsuite.com/. Go to Manage > Orders. Click on the Tracking Numbers tab

Fix Technical Issues

Refresh the website (there should be a refresh button somewhere near the site URL)

Navigate Order History - Rep

Go to: https://saxx.elasticsuite.com/. Log into your account. Select your preferred customer from the pop-up dropdown or choose “continue as myself” – you can adjust your customer preferences in the Order History widget.

Navigate Order History - Buyer

Go to: https://saxx.elasticsuite.com/. Log into your account. Hover your curser over Manage and choose Order History from the menu.

ATS Report - Excel format

Go to: https://saxx.elasticsuite.com/. Log into your account. Go to Manage > Offline Order Form

ATS Report - PDF format

Reps: Choose the customer you want to pull it for from OR just choose your promo account if you want to send it to multiple retailers. Buyers: skip to step 2.Click Shop Now in the top left corner.Choose the ATS catalog.